INFORMATION FOR OUr GUESTS
FROM A TO Z
EXTERNAL LINE / TELEPHONE
Please dial 0 to get an external line.
To call another room, please dial 5 and the respective room number.
For the reception, please dial 9.EXTERNAL LINE / TELEPHONE
To make international calls, please also dial the international code
(see area codes), e.g. 0 + 0049 for Germany.
BANK / CASH MACHINE
Uni Credit Bank Austria Josefstädter Strasse 23 Opening Times: Mo – Fr from 09:00am until 12:30 noon
BICYCLES
Your bike can be stored free in the hotel backyard.
Th nearest location for City Bikes can be found behind the Town Hall at Friedrich Schmidt Platz.
For longer cycling trips we recommend Pedal Power, please ask for more information at reception desk.
BREAKFAST
we serve our buffet breakfast daily between 06:30am till 10:30am in our breakfast room.
CHECK IN / CHECK OUT
On the day of arrival, rooms are available from 2 p.m.
On the day of departure, the room is available until 11 a.m.
Luggage can be stored at reception.
CHURCH / HOLY MESSE
Catholic Church
Piaristenkirche & Pfarrkirche Maria Treu
08., Piaristengasse 43
Protestant Church
Lutherische Stadtkirche
01., Dorotheergasse 18
CINEMA
daily program in newspapers available in the hotel lobby.
for the nearest cinema please contact our reception desk.
CREDIT / DEBITCARDS
we accept: Master Card, Visa, American Express, JCB and EC Cards with Maestro sign.
DOCTOR / PHARMACY / NIGHTPHARMACY
the next pharmacy “Zur heiligen Johanna” you will find at Florianigasse 13.
for night pharmacy or in emergency doctor on call please contact our reception desk.
FLIGHT / TRAIN INFORMATION
VIE Vienna International Airport – TEL: 700 70
OEBB Austrian Railway – TEL: 05 1717
CAT City Airport Train – TEL: 25 250
FLOWERS
Lorenz Pridt
08., Josefstädter Strasse 20
Blumen B+B
08., Josefstädter Straße 30
open on Sunday!
A vase you can loan at the reception desk.
GUESTS COMPUTER
A computer with a printer is available free of charge in the hotel lobby.
HAIRDRESSER
Naturfrisör Haarmonie
08., Lange Gasse 52
KLIPP
08., Josefstädter Straße 38
HOTEL BAR
our hotel bar is open daily 24 hours, and we will serve you tea, coffee as well as alcohol and non-alcohol beverages.
INTERNET
WIFI: free of charge in all our guest rooms and hotel lobby.
LAN: Broadbent Internet available in our Premium, – Superior, – Deluxe, – and Executive guest rooms & Apartments.
IRONING
iron and ironing board can be loaned from the reception desk subj. to availability.
LAUNDERETTE
“Waschcenter Top” self-service with coin machines open daily from 06:00am to 10:00pm
at Ottakringer Strasse 52
LUGGAGE
on departure you can store your luggage free of charge at the reception desk.
NEWSPAPER
daily newspaper available to loan at the breakfast room and reception desk.
foreign newspaper you can buy at tobacco stores.
NON-SMOKING
all guest rooms, the hotel lobby and breakfast room are non-smoking areas!
PARKING / GARAGE
for garage parking (surcharge) please contact the reception desk – subj. to availability
short term parking in our district Monday to Friday from 09:00am till 10:00pm – parking permit necessary!
daily tickets and short time tickets available reception desk (surcharge and dependent to availability)
No parking allowed in special resident parking zone – please contact reception desk for more information.
POST OFFICE / STAMPS
close to our hotel. opening times Mo- Fr 08:00am to 12:00noon and 02:00pm to 06:00pm
stamped letters and postcards can be handed over to reception desk.
PUBLIC TRANSPORT
Single Tickets available in Tram Lines
Day tickets and weekly tickets available at the nearest Metro Station “Rathaus” and in Tabaco stores.
SAFE
all our guest rooms are equipped with a safe box free of charge.
SHOE CLEANING
cleaning machine on each floor available free of charge.
SUPERMARKET
SPAR Gourmet
Open: Mo – Fr from 07:40 am till 08:00 pm / Sa from 07:40 am till 06:00 pm
TELEPHONE
Please dial 0 to get an external line.
To call another room, please dial 5 and the respective room number.
For the reception, please dial 9.
To make international calls, please dial 0 and then the international code
(see area codes), e.g. 0 + 001 for USA.
TOURS / CONCERT
information on daily tours and booking at the reception desk
concert tickets information and booking at the reception desk.
a monthly program on “what´s on in Vienna” available for free at the reception.
TRANSFER CAB / AIRPORT
information and booking at the reception.
for airport transfer please reserve in advance!
VOLTAGE
in Austria 220 Volt a.c.
plugs available at reception desk (dependent to availability)
WAKE UP CALL
Our sightseeing tips for Vienna
There’s a lot to discover in Vienna. Our tips for 72 hours in Vienna especially for newcomers to Vienna will take you to the most beautiful places in the old town, to Schönbrunn, the Prater, the Danube beach, and many other sights and attractions. Get more details.
To help you make the most of your stay in Vienna, we have compiled a list of useful links:
Wien Online
Vienna City Map
Vienna sights from A to Z
Restaurants, Bars, Cafés
Bike Vienna
Wiener Linien
VIE Vienna International Airport
ÖBB
VIECON – Vienna Congress & Convention Center
Kongress- und Meetingkalender | Vienna Convention Bureau