Direct Booking Benefits

Best Price Guarantee

Enjoy your stay in Vienna with the certainty to get the best price-performance ratio offered.

Should you find on the day of booking a hotel room in the same category, for the same period and with the same booking and cancellation conditions for a lower online price (best price, which is possible with an Internet booking), please contact us via e-mail or fax with the mentioned offer. The price of your reservation will adjusted promptly to the lower rate and moreover the Hotel Zipser thank with a further discount of 3% on your already reduced rate!

Based on the best price guarantee is the payable total price; i.e. the total amount of the room price incl. breakfast, taxes, service fees and any costs for online bookings (as booking fees) which are charged by other portals directly from you.

Offline deals and unpublished rates that are in genereal not accessible prices to the public are not applicable to the Best Price Guarantee. unpublished rates are corporate rates, group rates and similar rates.

The Hotel Zipser Best price guarantee abpplies, when your Reservation was made directly trough our webstite. We are looking forward to welcome you!

Request & Bookings

Through the personal contact via telephone or e-mail our longtime and experienced staff is always at your disposal. We are happy to assist on individual wishes and your personal needs.


In case of modification requests you can reach us at any time and do not need to call a value-added number. Our hotel is 24:00 reachable and our staff is available for a personal phone conversation on additional requests.

Availability – More room than on any other booking portals

More Room categorys than on other booking plattforms. As a direct booker it gives you the opportunity to compare the different categories together, and then choose your prefered room type. The availability on our website is always up to date. Should you nevertheless cannot book online, please send us an email with the requested date and we immediately take care of it.

Booking Condition

Our booking and cancellation conditions are immediately apparent in the availability display of room rates and not hiding “in small print”.

No hidden costs

On our website you will immediately receive the final room rate with breakfast and taxes inclusive and do not have to expect that processing fees, charges or other taxes will be added during the booking process.

Benefits for Regular Customers

As in our regular customers program registered guest you can earn points in our bonus program for regular customers for reservations made directly through our website, by email or via phone.In a future direct reservations these points can be converted into a voucher. This price advantage in the form of a voucher is only available for direct bookings.